Info & FAQ

Show Rating

“Cinderella” is rated G. Please use the same discretion you would use for a motion picture.

Audience Age Requirements

Children under the age of 4 will not be admitted.

'Day of' Sales

Online ticket sales close 2 hours before each performance. Once online sales have closed, you can purchase tickets only at the Ticket Box Office ($1 fee at box office) 1.5 hours before the performance. Ticket Box Office is at the Brighton Center for the Performing Arts.

Ticket Purchase Disclaimer

All tickets sales are final. No refunds or exchanges available.

I purchased my tickets online, but I didn’t get any tickets. Where are my tickets?

Print your receipt out and bring it with you. It works just fine for our ushers as your tickets. Our online purveyor,, is fabulous, because they insure that you get your tickets with minimal service charges, and they sell our seats efficiently, minimizing our service charges, too, so we get the most money back to support the program and underwrite these amazing shows we get to do!

I purchased tickets for a bunch of friends, and I don’t have tickets to give to them. What should I do?

Go ahead and just make copies of your receipt so that your friends all have them. If they’re your friends, we expect y’all won’t fight over seats, so it’s fine for you to use multiple copies of your receipt to get everyone into the theater.

How long is the show?

The show runs two and a half hours, including a fifteen minute intermission.

Is there accessible seating at the BCPA?

Yes! There is accessible seating. You can choose accessible seats as one of your ticket buying options on our website. Please call Molly Scruggs at (678) 446-5924 and she’ll make sure the usher staff knows how many wheelchair spaces or folding seats you’ll need for accessible seat patrons and their guests.

Is there an elevator at the BCPA?

Yes. We have an elevator to get people to the balcony level. If you need accessible seats, please select them in our ticketing system, so you avoid having to navigate stairs.

I can’t use my tickets. What should I do?

As usual, there are a couple of options. Give them to friends. Give them away to people who might not have a chance to see the show otherwise! Call Molly Scruggs at (678) 446-5924 and let her know and perhaps we can resell them. (Given our usual demand, we sell out a lot, and we always have people hoping for turned back seats.) If you do this, depending on your tax situation, you can probably take a deduction for 80% of the price of the tickets as a donation to the program.

We do not give refunds. There is just no easy way to make that happen. In a limited number of situations, we can exchange your tickets for another performance, but that’s subject to availability and ticket load on our team.

The site says the show I want to attend is sold out.  What does that mean?

If the system says the show is sold out, it means we’ve sold all the available seats for the show, and your chances of getting a ticket are really slim. We do not hold “house seats”. On occasion, we’ll have seats turned back. If there is time, we’ll put those seats back up for sale on the system; if not, you can come to the BCPA before the show or call Molly Scruggs at (678) 446-5924 and she may know whether there is hope. And remember to order earlier next time! We hate disappointing people, but there are only so many seats available, and the fire marshall would get really, rightfully angry with the program (all in the name of our safety, of course) if we sold tickets for seats we don’t have!